Discover how to use text analytics to improve your customer experience. Learn the basics of text analytics, potential challenges and best practices for getting started.

“Unlock the hidden value of text in your consumer survey data with text analytics! Learn how to analyze open-ended questions and get more actionable results from your research projects.”

“Discover the power of sentiment analysis and learn how to choose the right tool for your market research and CX needs. Find out what a sentiment analysis tool is and how it can help you gain valuable insights!”

New Release Brings Time-Series Data Visualization to Open-ended Text Analysis of Open Ends Canvs AI has introduced a new linear view data visualization in Canvs MRX, combining AI-powered text analysis with time series-based comparison for tracking studies and NPS surveys. Linear view is now the default data visualization for multi-wave studies in Canvs. It presents… Continue reading Canvs AI Releases New Linear View in Canvs MRX

Rihanna & Fenty Beauty Were the Game’s MVPs Super Bowl LVII is now in the history books, and as always, it was a major cultural event that generated a lot of attention on social media. With nearly 7 million total tweets, the Super Bowl continues to be a major driver of online conversation. Once again,… Continue reading Super Bowl LVII Stats According to AI Text Analysis

“Water, water, everywhere, nor any drop to drink,” wrote Samuel Taylor Coleridge in his epic poem The Rime of the Ancient Mariner. This quote is a powerful metaphor for the modern business landscape, where organizations are surrounded by a seemingly endless sea of customer data but lack the ability to effectively utilize it. Organizations today… Continue reading AI Text Analytics: Quenching the Thirst for Deeper Customer Empathy

As Ferris Bueller so wisely said, “Life moves pretty fast. If you don’t stop and look around once in a while, you could miss it.” With those wise words in mind, we wanted to take a moment to reflect on 2022 at Canvs as we turn the page to 2023. Text analytics continued to be… Continue reading Canvs AI 2022 Recap: Open Ends to Core Insights

Transform multi-language open-ended text into valuable insights with Canvs (New York, NY, December 16, 2022) – Canvs AI, the leader in text analytics for insights and CX, today introduced translation for Canvs MRX, allowing customers to analyze open-ended text from multiple languages directly on the Canvs platform. Translation for Canvs MRX, based on Google Cloud… Continue reading Canvs AI Introduces Translation for Canvs MRX Text Analytics Platform

Question: How does an iconic, 134-year-old brand navigate the modern, multi-media landscape?  Answer: With great customer empathy and nuance. National Geographic is both a storied brand and a modern media company. National Geographic Media, a joint venture between The Walt Disney Company and the National Geographic Society, produces content across television networks in 172 countries… Continue reading National Geographic Explores Deeper Brand Insights with Canvs