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News, product updates, tips & tricks and insights from the world of Canvs

How analyzing open-ended questions in product research adds critical flavor to the insights recipe
As the world around us continues to change, consumer expectations, preferences, and behaviors continue to adapt at an accelerated rate. It’s never been more important for brands to take a human-centered approach to their product development, understanding the problems their users experience every day, and how they experience their offerings or services.
April 5, 2022 | 5 min
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July 25, 2024 —Canvs AI, the leading insights platform built for text analysis, today announced that it has successfully achieved the Service Organization Control (SOC) 2 Type 1 certification and is pending certification for SOC 2 Type 2. This achievement…

Canvs Ranked #1 Across all Text Analysis Index Reports for Relationship, Results, Implementation and Usability July 16, 2024 —Canvs AI, the leading insights platform built for unstructured feedback analysis, is ranked as the #1 text analysis solution for customer satisfaction…

July 11, 2024— NEW YORK, NY— Canvs AI, the leading insights platform built for analysis of unstructured feedback, today announced the appointment of Laura Kegley as Chief Revenue Officer (CRO). Kegley brings over two decades of experience leading sales teams at SaaS…

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July 25, 2024 —Canvs AI, the leading insights platform built for text analysis, today announced that it has successfully achieved the Service Organization Control (SOC) 2 Type 1 certification and is pending certification for SOC 2 Type 2. This achievement highlights Canvs AI’s commitment to upholding rigorous standards of security, availability, and confidentiality of customer… Continue reading Canvs AI Achieves SOC 2 Type 1 Certification

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Canvs Ranked #1 Across all Text Analysis Index Reports for Relationship, Results, Implementation and Usability July 16, 2024 —Canvs AI, the leading insights platform built for unstructured feedback analysis, is ranked as the #1 text analysis solution for customer satisfaction in the latest Summer 2024 G2 reports, the leading software user review site. Canvs AI… Continue reading Canvs AI Tops G2 Rankings in Customer Satisfaction

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July 11, 2024— NEW YORK, NY— Canvs AI, the leading insights platform built for analysis of unstructured feedback, today announced the appointment of Laura Kegley as Chief Revenue Officer (CRO). Kegley brings over two decades of experience leading sales teams at SaaS platforms offering cutting-edge AI solutions for consumer analytics and voice of the customer. Kegley joins… Continue reading Canvs AI Appoints Laura Kegley as Chief Revenue Officer

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Insights Teams Get a Running Start at Data-Driven Storytelling from Unstructured Consumer Feedback June 27, 2024— NEW YORK, NY— Canvs AI, the leading insights platform for open-ended feedback, introduced new “order ahead” insights capabilities. These new capabilities allow users to accelerate data-driven storytelling with three new updates: Order ahead: Ask natural language research questions during the import… Continue reading Canvs AI Introduces “Order Ahead” AI Insights

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I recently had the opportunity to present at ESOMAR’s AI Tools showcase, which featured a panel discussion with several brand insights leaders moderated by Vensa Hajnšek, senior manager of intelligence at Swarovski. The discussion served as a touchstone for the state of AI in market research: lots of experimentation, and real promise to elevate insights… Continue reading Brand Insights Leaders Reveal the Promise and Peril of Generative AI in Market Research

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New AI Story Assist™ Executive Summary Includes Interactive Citations and Instant Data Quantification, Boosting Insights Productivity and Confidence April 11, 2024 — Canvs AI, the leading insights platform built for text analysis, advances high-trust AI for insights discovery with the latest release of AI Story Assist™. The latest release introduces a new executive summary overview… Continue reading Canvs AI Advances High-Trust AI With Latest Release

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Canvs Earns Highest Relationship Score based on Quality of Support, Likelihood to Recommend and Ease of Doing Business April 11, 2024 — Canvs AI, the leading insights platform built for text analysis, is now ranked as the #1 text analysis solution in North America by G2, the leading software user review site. Canvs AI was recognized as the… Continue reading Canvs AI Ranked #1 Text Analysis Solution in North America by G2

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For consumer insights professionals, the promise of generative AI is clear – enhanced efficiency through automation and elevated data storytelling capabilities. Being able to quickly and seamlessly translate vast amounts of unstructured consumer feedback data into polished insights has obvious operational benefits. From dramatically reducing time spent reading through verbatim comments, to surfacing thematic trends… Continue reading Why High-Trust AI is Critical for Unlocking Consumer Insights

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Updated Thematic Summarization, Expanded AI Story Assist™ “Co-Pilot” and New, “Set-it-and-forget-it” Data Sources Accelerate & Deepen Insights from Open-Ended Text & Social Media December 5, 2023 — Canvs AI, the leading AI insights platform for text analysis, today announced breakthrough product updates to deepen consumer empathy, unlock data-driven storytelling, and boost research productivity and happiness.… Continue reading Canvs AI Announces Text Analysis Platform Updates

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