Make Consumer Empathy Your Superpower
Easily transform open-ended text into critical insights.
Canvs is an AI-powered insights platform that turns open-ended text from surveys, product reviews, and social media into actionable knowledge. Canvs delivers better insights and incredible value for insights and customer experience (CX) leaders.
Canvs provides our 'why' behind the score better than other text analytic tools in the industry. The amount of manual work this tool saves our company is invaluable. Canvs paints a picture of our customer's voice allowing us to visualize the level of impact a 'code' may be having on the company, region, call center, product, etc. We can better coach our associates, understand customer challenges by segment, and get to the bottom of issues quickly and at a high level without sacrificing the details found in reading open ends.
With the Canvs platform, we can conduct various analyses and act on these insights in ways we couldn’t accomplish previously given the large volume of responses. The tracking capabilities will be a game-changer for us, allowing us to monitor the customer satisfaction drivers over time, as well as the emotional reaction to the restaurant experience and new menu offerings.
Canvs allows us to quantify open ends with incredible speed while also accessing the richness of both the quantitative and qualitative perspective within open-ended responses. It empowers us to unlock insights that would have been previously inaccessible for our team… and allows to us to be both smarter and faster when it comes to our open-ended analysis.
Canvs’ AI-driven automation means our Toluna Start clients, who expect fast, high-quality surveys, now have efficient automated access to the coding of their qualitative and quantitative open-ended text. This strategic partnership is in line with our promise to provide innovative, real-time and on-demand access to consumer insights at a global scale.
Say goodbye to the love-hate relationship you have with open ends. Canvs uses AI automation to categorize, classify, and analyze the meaning & sentiment of verbatim text so you can turn your research Achilles heel into your greatest insights strength, all while saving hours in valuable research time.
There’s insights gold in those mountains of unstructured text data. Canvs gives you the power to identify powerful connections in text data (and your cross-tabs), delivering deeper insights about the “why” and more confidence in your analysis.
Don’t leave open ends behind in your move to agile research. Open-ended text is notoriously time-consuming to analyze thoroughly, forcing you to compromise. Canvs allows you to analyze open ends in seconds. A powerful but intuitive insights dashboard makes it possible to explore, filter and pivot the data and produce stunning visualizations or full data exports.
Canvs is used by some of the world’s most admired brands, research agencies, and media & entertainment companies to accelerate time-to-insights, reduce cost and deepen understanding of consumers.
Automate analysis of open-ended text to quickly unlock consumer insights with deep, nuanced emotional context and high analytical confidence. Quickly explore, filter and compare findings and generate stunning data visualizations with Canvs’ intuitive, easy-to-use insights portal.
Go beyond likes, follows and basic sentiment to understand the intensity of response and how audiences really feel about your content and campaigns.
The industry standard in emotion and topical measurement of social conversation around OTT and Linear airings.
Understand how consumers react to posts, videos or trailers across YouTube, Facebook and Instagram.
Canvs is obsessed with helping researchers, insights leaders and customer experience professionals discover core insights from open-ended text. The Canvs platform is powered by artificial intelligence (AI) and natural language processing (NLP) that’s been trained on social media, providing a rich ontology based on the way humans actually communicate (slang, sarcasm, emojis and misspellings included at no extra cost!). The result is astonishingly accurate analysis of text from virtually any data source, organizing and classifying unstructured text into topics, themes and emotions in seconds.
We’d love to hook you up with a demo and free trial so you can experience Canvs for yourself.
Copyright © 2023 Mashwork, Inc., All rights reserved. Canvs is a product of Mashwork. Canvs, Mashwork, and mashw*rk are registered trademarks and/or service marks registered in the U.S. Patent and Trademark Office.
Schedule a demo to see how Canvs automates text analysis, saves time, and improves insights from open-ended text!
Schedule a demo to see how Canvs automates text analysis, saves time, and improves insights from open-ended text!
See how Canvs automates text analysis, saves time, and improves insights from open-ended text!
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