We listened to your feedback and are excited to announce that you can now customize Filters (formally known as Crosstabs) in the Canvs AI Platform! What are Filters and how do I use them? Filters are the closed-ended data points (“Age”, “Gender”, “NPS Group” etc) included in your upload. Filters filter your analysis so you… Continue reading Canvs AI Introduces Customized Filters

AI Insights Platform Helps Tillamook Foster Deeper Consumer Empathy, Brand Loyalty and Customer Value Canvs AI, the leading AI insights platform for text analysis, today announced that Tillamook, the farmer-owned cooperative and leading national dairy brand, has adopted Canvs to bring AI capabilities into its Consumer and Market Insights team for analysis of unstructured consumer feedback. With… Continue reading Tillamook Selects Canvs AI for Analysis of Unstructured Consumer Feedback

Generative AI for Insights Gives Organizations Consumer Empathy Superpowers Canvs AI, the leading insights platform built for unstructured consumer feedback, today introduced AI Story Assist, a generative AI co-pilot for consumer insights and CX professionals. AI Story Assist boosts the efficiency of crafting insights from unstructured feedback by 10 to 20 times, instantly transforming open-ended… Continue reading Canvs Launches AI Story Assist™

New Release Brings Time-Series Data Visualization to Open-ended Text Analysis of Open Ends Canvs AI has introduced a new linear view data visualization in Canvs MRX, combining AI-powered text analysis with time series-based comparison for tracking studies and NPS surveys. Linear view is now the default data visualization for multi-wave studies in Canvs. It presents… Continue reading Canvs AI Releases New Linear View in Canvs MRX

Transform multi-language open-ended text into valuable insights with Canvs (New York, NY, December 16, 2022) – Canvs AI, the leader in text analytics for insights and CX, today introduced translation for Canvs MRX, allowing customers to analyze open-ended text from multiple languages directly on the Canvs platform. Translation for Canvs MRX, based on Google Cloud… Continue reading Canvs AI Introduces Translation for Canvs MRX Text Analytics Platform

National Geographic & Canvs to Present at the Insights Association’s Corporate Researchers Conference this Week (New York, NY, October 25, 2022) – Canvs AI, the leading text analytics platform for consumer insights & CX, today announced that National Geographic Media, a joint venture between the National Geographic Society and the Walt Disney Company, has integrated… Continue reading National Geographic Media Adopts Canvs AI Text Analytics for Subscriber Customer Experience (CX) Management

We’re hitting the road this fall to attend some of the industry’s best conferences (both virtually and in-person)! Here’s where you can find us and who you can find us with:   Quirk’s Virtual | October 11 – 12 Getting to “why”: How PODS uses text analytics to improve customer experience We had the chance… Continue reading Canvs Conference Road Trip: Fall 2022

Integration Makes it Easier than Ever for Forsta/Decipher Users to Generate Meaningful Insights from  Open-Ended Survey Questions (New York, New York, October 11, 2022) – Canvs AI, the leading text analytics platform for consumer insights and CX, today announced a new connector for the Forsta Survey platform (formerly FocusVision Decipher). With this integration, Forsta Survey… Continue reading Canvs AI Adds Text Analytics Connector for Forsta Surveys / Decipher

PODS & Canvs Co-Present at Upcoming Insights Events Canvs AI, the leading text analytics platform for consumer insights & CX, today announced that PODS, the market-leading moving and storage brand, has successfully adopted Canvs AI as part of its customer experience (CX) operations.  PODS is the pioneer and leader in portable moving & storage and… Continue reading PODS Adopts Canvs AI for Text Analytics to Power Customer Experience