From post-pandemic shopping habits to inflation, consumer brands need to keep pace with the rapidly-evolving retail landscape. Greek yogurt pioneer and modern food company Chobani utilizes custom quantitative surveys to help inform their retailer category partnerships and strategies. With limited survey length, open-ended questions serve as a critical source of consumer feedback. In this presentation, leaders from Chobani’s insights and analytics team and insights platform, Canvs AI share a case study on how Chobani unlocked core insights from open ends to better understand the consumer.