We listened to your feedback and are excited to announce that you can now customize Filters (formally known as Crosstabs) in the Canvs AI Platform!
What are Filters and how do I use them?
Filters are the closed-ended data points (“Age”, “Gender”, “NPS Group” etc) included in your upload. Filters filter your analysis so you can narrow in on specific segments of the group surveyed. For example, if you want to know how 20-24 year olds and 40-44 year olds responded differently to an open-ended question, you can filter by Age to segment the data. From there, you can use Quick Compare to see how the different segments felt and what topics were mentioned most. You can also examine their emotions on the Dashboard and ask AI Story Assist custom questions to learn more about their intent.
Under “Edit Details,” in the Canvs AI Platform, users can now edit the labels and “favorite” up to 5 Filters. Favorited Filters will appear below each verbatim. Watch the video below to see Filters in action.
Make Canvs Your Canvs
The Canvs AI Platform allows you to easily tailor your insights output for a truly custom experience. From personalizing the dashboard and adding, removing, or reclassifying Topics, Emotions, or Codes, to saving common scenarios as rules that can be automatically applied to future data sets.
Having the ability to customize Filters gives you more flexibility to slice your data and delve into the nuances of consumer feedback. Canvs helps bridge the gap between unstructured and structured data, adding value to closed-ended data analysis.
Canvs partners with elite insights and CX teams to make consumer empathy a superpower through the power of AI, and we would love to work with you. Reach out to learn more and schedule a demo.
