Unlock More Authentic Voice of Customer Analysis From Unstructured Feedback
Canvs AI transforms your most valuable customer feedback into your most critical (and actionable) insights
Trusted by elite insights and CX teams
Empathy drives loyalty, but 80% of your customer feedback is trapped in unstructured data.
Canvs AI analyzes this feedback at scale (with high accuracy) so you can pinpoint drivers of loyalty and proactively address churn.
Customers using Canvs AI experience
Better insights, faster
Analyze any data from any source of customer feedback with Canvs, providing a consistent and comprehensive perspective about drivers of delight and source of disappointment.
Elevated customer empathy
Get a more nuanced understanding of how customers feel with sentiment analysis that goes beyond positive/negative/neutral providing all the feels.
Time back
Canvs accelerates insights discover with high-trust generative AI giving your team time back to focus more on your customers and less time in the weeds.
Canvs is built to unlock authentic customer
insights from unstructured feedback
- Asa: Gen AI Research AssistantNEW
- Multi-source data import and connectors
- Automated thematic, topic and sentiment analysis
- Pre-built data visualizations and full-fidelity data exports
- Customization of analysis and viewing preferences
- Robust insights discovery automation
(cross-tabs, filters, tracking, compare, etc.)
Take Canvs for a spin
Take an interactive product tour to see how easy it is to find critical customer insights from unstructured feedback.
Customers success stories
Speak with our Sales Team
Chat with our team to explore Canvs AI for your voice of customer analysis
More Than a Score:
Unlock More Authentic Voice of Customer Analysis With Unstructured Feedback
In this guide you’ll discover:
- Why unstructured feedback analysis needs to be a critical component of your voice of customer (VoC) program.
- Case studies from Udemy, Wellstar, National Geographic, and PODS.
